Incident Notification: [Sunday, 23 October, 2022, 12:36 p.m. (ET)] Privacy Notification - Minor Impact

Resolved: [Sunday, 23 October, 2022, 1:21 p.m. (ET)] Privacy Notification - Minor Impact

The privacy notification has been resolved. The incident lasted less than one hour.

The root cause of this issue was an expired certification. There was NO threat to your data or active attacks on our platforms. 

All Support Cases will be responded to shortly.

Incident Alert Notification: [Sunday, 23 October, 2022, 12:36 p.m. (ET)] Privacy Notification - Minor Impact

We know that some users receive a privacy notification when accessing hoylu.com or app.hoylu.com. Our Engineering teams are actively working to resolve this issue.

The root cause of this issue was an expired certification. There is NO threat to your data or active attacks on our platforms. Our teams are estimating the time to resolve, and our System Status Page will be updated with any additional updates.