System Status
We're committed to open communication and transparency. Below you'll find our incident reports.
2023
- Hoylu Alert Notification – [Tuesday, 07th of March, 10:19 a.m. (ET)] – Dashboards Not Loading - Low Impact
- Notice: [U.S. Instance] Planned maintenance for Azure Database for MySQL - Wednesday, 08 through Thursday, 09 February 2023 - 5 p.m. - 8:00 a.m. (EST)
- Notice: [U.S. Instance] Urgent Maintenance - Saturday, February 04, 2023 - 2:00 a.m. - 7:00 a.m. (ET)
- Incident Notification: [Tuesday, 10 January 2023, 10:10 a.m. (ET)] Hoylu Website Access - Minor Impact
2022
- Resolved: Google Chrome (Version 108) Impact on Hoylu Weekly Work Plan Printing [Tuesday, 06th of December, 2022 - 2:15 p.m. (ET)]
- Incident Notification: [Sunday, 23 October, 2022, 12:36 p.m. (ET)] Privacy Notification - Minor Impact
- Notice: [U.S. Instance] Emergency maintenance for Azure Database for MySQL - Thursday, 13 October 2022 through Friday, 14 October 2022 - 5 p.m. - 8:00 a.m. (EST)
- Incident Notification: [Sunday, 11th of September, 2022, 2:37 p.m. (ET)] Degraded Performance - Low Impact
- Incident Notification: [Wednesday, August 24, 2022, 12:04 p.m. (ET)] Degraded Performance - Low Impact
- Incident Notification: [Wednesday, August 10, 2022, 1:15 p.m. (ET)] Degraded Performance - Low Impact
2021
- Incident Report: [Friday, Dec. 03., 2021, 12:08 p.m. (ET)] Pull Planning Tickets Displaying Improperly – Medium Client Impact
- Incident Report: [Monday, Nov. 29, 2021, 8:55 p.m. (ET)] Customer Support Contact Form Down - Low Impact
- Incident Notification: [Monday, Dec. 20., 2021, 7:31 p.m. (ET)] Hoylu Incident Alert: The Apache Log4J – High Impact