Sign Up Issue

I can't create an account

Sometimes new users have problems when trying to register on Hoylu. Here are some things you can do:

Make sure that the fields for First Name, Last Name, Email and Password are filled out.


Figure 1 Fill out all necessary items


Make sure that you have checked at least the Terms and Privacy Policy Box (but we also recommend the second one so you'll always have the insider's scoop):


Figure 2 Agree to Terms


Your password needs to have more than 8 characters:

Figure 3 Password requirements


Make sure you're using the latest version of Chrome or Edge for the best experience. 

Sometimes our services may be blocked by your provider or by a VPN, so test your connectivity here:

For some of our clients, the sign up procedure worked when accessed from

Type your email here and press Join. You will be asked to complete the sign up procedure later.


Figure 4 Join Hoylu

If you can’t log in after you have created an account, make sure that your email address and password are correct.

If you forgot your password you can reset it.


If you still can't log in or register please contact us using this form.