Do you offer Single Sign On integrations?
Hoylu offers organizations the option of integrating with their existing Azure Active Directory infrastructure to enable single sign-on and licensing of their users. If your organization is interested in this option, please contact admin.support@hoylu.com for supplementary documentation.
Is there a dedicated Account Manager with my Enterprise Subscription?
Your success is our success at Hoylu so we provide a dedicated Customer Success Representative to handle all your Hoylu needs. You'll also have access to our entire Customer Success Team for customized Onboarding based on your individual needs.
What is the management process for my company's licenses?
Hoylu offers a management portal where licenses can be assigned and security protocols can be edited. We require an enterprise agreement and a dedicated administrator to facilitate best practices.
Administration
Can I edit licensed users?
Administrators cannot delete a user account; however, administrators can remove an account from an organization. When an account is removed, the license is returned to the pool of available licenses.
Where can I find my available licenses?
The number of licenses available to assign to accounts is listed at the top of the Available Licenses list, the rightmost list on the page.
Security
Does Hoylu hold any security certifications?
Please click here to learn more.
What cloud service is the data stored on?
Your workspace and account data is stored on Microsoft's Azure Cloud Services.
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