If your organization operates in a restricted network environment where access is limited to pre-approved domains through a firewall, VPN, or web filter, it's essential to request explicit traffic allowance to Hoylu servers from your network administrators.
Hostnames, which are specific addresses assigned to individual subdomains within a domain, play a crucial role in accessing Hoylu. The hostnames listed in this article are essential for reaching both core service hosts necessary for using the Hoylu application and support service hosts used for referencing Hoylu Resource Centre, Knowledge Base articles and other support offerings.
| Source | Domain | Description |
| Hoylu Workspaces App | (*.hoy.lu and *.hoylu.com) | Allow HTTPS to access Hoylu Workspace core application. |
| Jira/Agility Integration | (*.hoy.lu and *.hoylu.com) | To integrate Hoylu into your self-hosted Jira/Agility instance, you need to allow HTTPS requests from those domains to access your self- hosted Jira/Agility instance. For detailed information: Contact support@hoylu.com |
| Pendo Resource Centre | *.pendo.io and *.storage.googleapis.com | Allow HTTPS to show integrated Resource Centre in Hoylu Application. |
Still unable to access Hoylu? Please reach out to support@hoylu.com for further help!
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